Our Terms, Conditions & Privacy Policy

Last updated: January 01, 2020 

Who may use our MREV Services

There are certain requirements for using My Real Estate Video Services (“MREV Services”).

Please read these Terms (“Terms of Service”, “Terms”, “Terms of Use”, “Terms & Conditions”), carefully before using the https://myrevideos.com website (“MREV”, “MREV Services”, “Service’) operated by MREV (“us”, “we”, or “our”).

Your access to and use of our MREV Services is conditional on your acceptance of and compliance with these Terms. These Terms apply to all users who access or use our Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.

Your Account

When you create an account with MREV, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password you use to access our MREV Services and for any activities or actions under your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Business Representation 

By registering an Account and Login to access and or use our MREV Services on behalf of any business entity or individual, you are deemed to represent the full authority to act on behalf of that entity or individual and accept this Agreement.

Demonstration and Production Access

Detailed demonstration features of our MREV Services are not available to the general public. All content material used by MREV is simply for visual demonstration purposes and merely serve as examples of MREV applications. They can only be accessed by setting up your Login Account and Password with us in order to access our material, as well to protect your information and content as described in our Privacy Policy. You can always review your privacy settings and manage your data and personalisation by notifying us.

MREV Service Changes

We continually develop and improve our MREV Services to keep pace with online applications and market needs. We strive to be transparent about the reasons why we make changes, as they are designed to deliver you more improved products as technology, devices and consumer online experience evolves.

Your Use of MREV Services

Our MREV Service is structured to receive your Content (images, video clips and text – the “Content”) and craft a finished video using your selected template and voice-over talent from our demonstration catalogue provided. The finished product will be uploaded to your private drop-box we set up for you.

We do not forward the completed Content to any hosting websites nor host or serve this content ourselves.

Content on our MREV Services

Content includes videos, music, voice-overs and other audio such as sound effects. Other Content on our Service includes animated and still graphics, photos, text (including key feature points and scripted narration), branding (including trade names, trademarks, service marks, or logos), interactive features, software, metrics, and other materials whether provided by you or created by us.

Intellectual Property

Our Service and its demonstration content, features and functionality are and will remain the exclusive property of MREV and its licensors.

Liability for Content

All Content uploaded to our MREV Service is the responsibility of the person or entity that provides it. We assume all Content provided has prior written permission from the respective rights holders. We are under no obligation to ascertain the validity of the Content you provide us, nor its origins, integrity or fitness for purpose. We assume no liability for any of the Content provided, nor any copyright infringements that may be incurred through use of the materials you provide to our MREV Service.

Sales, marketing, promotion or other social media campaigns are not provided as a part of our MREV Service. We only produce the Content as finished products to fulfil your own campaign applications.

Uploading Content

If you have an account with our MREV Service, you can upload Content with your brief and specified requirements at any time. You may use your Content to promote your business, brand, client products or local lifestyle examples using our range of templates. If you choose to upload Content, you must not submit any Content to our MREV Service that does not comply with this Agreement.

You are legally responsible for the Content you submit to our MREV Service. The Content you submit must not include third-party intellectual property (such as copyrighted material) unless you have permission from that party or are otherwise legally entitled to do so. We may at our discretion use applications to analyze Content to help detect and protect against infringements or plagiarized content supplied via third-party resources. We are not obliged or legally bound to do this on your behalf.

Warranty Disclaimer


Other than as expressly stated in this Agreement or as required by Australian law, our MREV Service is provided on an “as is” and “as available” basis. Your use of the Service is at your sole risk. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

For example: we don’t make any warranties about the Content you provide to us by way of upload to our MREV Service in regard to: (a) the visual quality, specifications, accuracy or claims made in the Content provided nor (b) its ability to affect specific needs or assured outcomes through use of our MREV Services.

We do not make any claims or commitments in respect to our MREV Services other than they have been specifically crafted as template systems to offer you what we deem to be a cost-effective means to deliver real estate marketing and promotion videos.

Limitation of Liability

Except as required by applicable Australian laws, My Real Estate Video, its affiliates, officers, directors, employees and agents will not be responsible for any loss of profits, revenues, business opportunities, goodwill, or anticipated savings; loss or corruption of data; indirect or consequential loss; nor punitive damages caused by any:

  1. inaccuracies, misrepresentation, errors or mistakes as a result of Content provided to or by the MREV Services;
  2. personal or property damage resulting from your use of the MREV Services;
  3. unauthorized access to or use of the MREV Services;
  4. interruption or cessation of the MREV Services;
  5. malware or viruses transmitted to or through the MREV Services by any third party;
  6. delays to the MREV Services product fulfilment through late or inaccurate delivery of Content or any requisite approvals of final products.

This Limited Liability provision applies to any claim, regardless of whether the claim asserted is based on warranty, contract, tort, or any other legal theory, to the extent permitted by applicable Australian laws.

Indemnity

To the extent permitted by applicable Australian laws, you agree to defend, indemnify and hold harmless My Real Estate Videos, its Affiliates, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the MREV Services; (ii) your violation of any term of this Agreement; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your Content caused damage to a third party. This defence and indemnification obligation will survive this Agreement and your use of the Service.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Agreement Modifications

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We may modify this Agreement to reflect changes to our MREV Services or other industry, online, regulatory, security or hosting service changes that may affect the existing provision of products and services we offer. Any modifications made for legal reasons will be deemed to take effect immediately and without prior notice.

If any Term of this Agreement is deemed unenforceable for any reason, it will not affect any of the other Terms. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Our No Waiver Rights

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. If for any reason we do not exercise our rights immediately for any breach of this Agreement by you, this does not imply we have given up or waivered our rights to take any future action.

Governing Law

Any and all claims arising from or relating to our Terms of Service and this Agreement will be governed by Australian federal laws and determined exclusively in the State of Victoria.

Contact Us

If you have any questions about these Terms, please contact us.

Endorsements

Disclaimer message

Some of the content on our site may contain links known as “affiliate links” – a link with a special tracking code. This means if you click on an affiliate link you may have an option to purchase a product or service as an item through which we may receive an affiliate commission.

The price of the item is the same whether it is an affiliate link or not. Regardless, we only recommend products or services we believe will add value to our clients and customers.

By using the affiliate links, you are bound by their Terms of Service in relation to the products or services they offer.

This privacy policy sets out how MyRealEstateVideos uses, discloses and protects any personal information that you provide or that we collect, when you use our website or notify us through our Contact Us links.

We are committed to ensuring that your personal information is protected. If we ask you to provide certain information by which you can be identified when using our website, it will only be used in accordance with this privacy policy and the Australian Privacy Principles. If you do not wish to provide personal information to us then you do not have to do so, but it may affect your use of this website or the products and services offered on it.

We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are at all times aware of the current policy. This policy is effective from the 1st of October 2019.

If you do not wish to provide personal information to us, then you are not obliged to do so, however it may affect your use of this website or any products and services offered on it.

Collection of personal information

In the course of offering product or service support, or through further discussion of potential business development, we may ask you to provide the following information:

  • Your name;
  • Your job title or role;
  • Your contact information, including email address;
  • Demographic information such as address, postcode and particular interests
  • Information relevant to customer surveys and/or promotions.

As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.

Through the course of on-going business, we may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback, in which case, your provision of such information is entirely optional.

If we receive your personal information from third parties, we will protect it as set out in this Policy.

Use of personal information

We collect and use personal information for purposes including to better understand your needs, thus enabling us to improve our products and services. Also for internal record keeping and direct marketing, to circulate promotional emails about new products, special offers or other information which we think you may find beneficial.

Disclosure of personal information

We may disclose personal information for the following purposes:

  • to provide services to customers;
  • to credit reporting agencies, courts, tribunals, or regulatory authorities where customers fail to pay for goods or services provided by us to them; or law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
  • to third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located outside of Australia.

Where we disclose your personal information to third parties for these purposes, the third party will be obligated to use that personal information in accordance with this Privacy Policy.

If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, include in your message to us that you do not want the information to be used for direct marketing purposes; and
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We will respond within a reasonable time, though may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected]. We will respond to any request within a reasonable time and will endeavour to promptly correct any personal information found to be incorrect so that the personal information is accurate, up to date, complete, relevant and not misleading.

Complaints

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, then please email us at [email protected] setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.

Storage and Security

We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Cookies & Web Beacons

We may use cookies on this Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie.

We may use web beacons on this Site from time to time. Web beacons or are small pieces of code placed on a web page to monitor the behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

Links to other websites

Our website may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.

Amendments to this policy

This policy may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

Cookies Notice

We use cookies to ensure that we give you the best experience on our website.

Terms of Service - We Love you but . . .
My Real Estate Video Terms and Conditions
Terms of Service - We Love you but . . .
My Real Estate Video Terms and Conditions
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